Professional Services

Mimecast’s Implementation Services focus on delivering the maximum value for you, in the shortest time possible, so that you can take full advantage of the products that you have purchased. 

Core Connect

This contains everything you need to get you up and running with your Mimecast solution.  If you have a strong and experienced team that is ready to get going with our great documentation, guides and apps then this is the package for you.  Don’t worry though, if your team does need to speak to someone during the Implementation they can pick up the phone.

Guided Implementation

Is your IT team strong and experienced but you need that extra level of engagement?  Then this is the package for you.  You will get a dedicated Implementation Engineer throughout and clear and defined milestones based on our experience and best-practices.

Managed Implementation

Is your IT already at full capacity or not familiar with email solutions?  Don’t worry, you can choose a Managed Implementation so that all the set-up and configuration is handled by a Mimecast professional services consultant.  We will create and share a project plan so that you have full visibility of all the steps being taken and ensuring knowledge transfer at all key milestones.  This package will also cater for all of those complex legacy policies and environments so that you will ensure that everything is up and running as it should be, giving you complete peace of mind.

Advanced Implementation

This is Mimecast’s highest level of support and management, which will see a highly experienced and multi-disciplinary team gathered.  A dedicated Implementation Engineer, Professional Services Consultant and Engagement Manager will work with throughout the duration of the project.  This package includes the maximum number of touchpoints (both physical and digital) and increased documentation.  Support for eDiscovery, end-user apps, distributed admin and much more are included in this package, so that no matter how complex your requirements we will be able to get you up and running within the shortest amount of time possible.

Already a Mimecast customer? Visit Mimecaster Central to learn more about the services offered within each package.

For more information on the Implementation Package offerings, please contact us.

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